- Only applicable to new customers who have never taken a class at Hann Pilates. Each customer is eligible for one trial offer for Group Class and one trial offer for Private Class.
- Strictly personal and non-transferable. It cannot be shared with others. If any violation is found, the customer will not be allowed to attend the class, and no refund will be provided.
- Customers who are not eligible for the offer must pay the price difference to attend the class at the regular rate. Violation will result in the cancellation of the class without a refund.
Booking Arrangements
- Recommended to book at least 24 hours before the class starts. Bookings are on a first-come, first-served basis.
- A minimum of 2 participants is required for a class to form. If cancelled due to low attendance, notice will be given at least 4 hours prior. Affected booking can be rescheduled to another time.
- Classes are mixed gender by default. To request a "Male or Female Only" class, please inform us at the time of booking.
Cancellation Policy
- No refunds are provided once a booking is confirmed. Any cancellation or rescheduling must be completed at least 24 hours before the class via online booking system or WhatsApp.
- Failure to cancel or reschedule at least 24 hours in advance will be considered a “no-show”, and the class coupon will be deducted from your package. No refund or make-up class will be offered.
- If you need to cancel due to illness, please notify us via WhatsApp before the class starts. You may reschedule to another class free of charge by submitting a valid medical certificate or sick leave note issued by a registered Hong Kong doctor dated on the day of the class or the following day.
Class Packages
- Unless otherwise specified, all class packages (including trial or regular packages) must be activated within one month of purchase; otherwise, they will automatically become effective.
- The package duration starts from the first class day and the expiry date cannot be extended (except for prior applications for package suspension). Please arrange your schedule to complete the classes on time.
- Expired packages (excluding trials or unless specified) can be renewed by purchasing a new package within one month after expiration. After this period, no renewal will be allowed. For details, please refer to the Package Suspension Policy and Package Renewal Policy.
- All class packages are non-refundable and non-transferable.
Dress Code
- Please wear comfortable sportswear to class. Avoid jeans or skirts.
- For safety and hygiene, non-slip socks must be worn during class (Available for purchase at the studio if you forget yours).
Class Rules
- Please arrive on time for class. No extra time or refund will be provided for late arrivals.
- If you are feeling unwell or have any health concerns, please inform the instructor before the class begins for adjustments.
Hann Pilates is not liable for training with an existing medical condition or injury.
- Please follow the instructor’s guidance during class to ensure safety and optimal learning outcomes.
Photos/videos may be taken for promotional or record-keeping purposes. Inform us in advance if you do not wish to be filmed. You may request media for self-learning after class or via WhatsApp.
- Please use the studio facilities and equipment with care. Any damage caused will require compensation at the market price.
Hann Pilates reserves the final right of interpretation of these terms.
- Individual terms may be adjusted from time to time and subject to official announcements.
- If you have any questions or special circumstances, please contact us via WhatsApp.
商店資訊
Studio Policy & Terms and Conditions 標準課堂政策及預約須知
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Hann Pilates
𝑷𝒓𝒆𝒎𝒊𝒖𝒎 𝑲𝒐𝒓𝒆𝒂𝒏 𝑷𝒊𝒍𝒂𝒕𝒆𝒔 韓式器械普拉提
🇰🇷Equipment from Korea | 韓國進口
🔥Cadillac Reformer | 半高架核心床
Studio Address: Room B1, 27/F, Legend Tower, 7 Shing Yip St, Kwun Tong (2-min walk from MTR Exit B)